Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. To ensure that orders placed online prior to 1:30 PM EST will ship the same day, please double check product availability with TesoroJewelers.com customer service. After hour, weekend, and holiday orders will be processed the next business day.

After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact TesoroJewelers.com as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.